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Work Related Stress
Work related stress - where the demands placed on a person are beyond their ability to cope- is a major cause of occupational ill health, leading to sickness absence, poor staff retention and decreased work performance.
Organisations have a legal responsibility to manage work and the workplace so that, amongst other duties, the risk for employees of stress-related illness is minimised.
The HSE (Health & Safety Executive) has introduced Management Standards, which represent conditions that have been identified as important for high levels of employee health, well being and organisational performance.
The HSE also publishes useful analysis tools for use in organisational settings.
One way in which many companies partly meet their obligations towards employees is to provide them with free and confidential counselling, often through Employee Assistance contracts and Stress Awareness Seminars - see below.
Stress Awareness Seminars
Half day or full day seminars, for board level, managers, supervisors and staff.
Individual coaching sessions to keep work pressure at healthy levels / manage stress and maximise performance.
Pressure, Stress and Burnout
Pressure can be energising and motivating. Stress can be thought of as more pressure than we can comfortably sustain over a period of time. Burnout is a serious condition, requiring specialist assistance, involving physical, emotional and psychological depletion.
Half day or full day seminars for board level, managers, supervisors and staff.
Individual coaching sessions to keep work pressure at healthy levels / manage stress and maximise performance.
Individual specialist coaching sessions for a faster and more effective recovery from burnout, and for a more rapid return to work.
Work / Life Balance
Half day or full day seminars, for board level, managers, supervisors and staff.
Individual coaching sessions to maintain a sustainable work/life balance and maximise performance and individual resiliance.
Consultancy
Bringing my professional skills and expertise to a particular project or issue within your business; conducting a review and analysis with recommendations on a particular business issue; developing the skills of employees, managers and directors.
Professional and Executive Coaching
Organising one's business systems from the viewpoint of how to deliver what your customer, or user, of your organisation needs makes great sense.
John Seddon, author of Systems Thinking in the Public Sector, gives a thought provoking lecture on Cultural Change in Organisations on how this approach can dramatically increase productivity, reduce costs, improve job satisfaction and deliver a better outcome for customers.
Emotional Intelligence Coaching for Leadership and People Management
An article in the Sunday Times (Appointments 26/4/09) highlighted that 'people get to middle management on their technical skills and business acumen', but 'what really matters ... is emotional intelligence - the ability to identify, assess and manage the emotions of others'.
Roche Martin, specialists in emotional intelligence skills for business leaders, have a reasonably priced online Emotional Capital Inventory which provides an outline of strengths and areas for development.
Managing Change
Managing change within an organisation is a complex task, and supporting employees to adapt to change can be difficult, as many people find change unsettling. An independent consultant can help change to take place with more ease.
Mediation
Reaching negotiated agreements between employees with an unresolved dispute.
Clinical Supervision for Therapists, Complementary Therapists and Healthcare Professionals
Encouraging reflective practice and professional duty-of-care through regular clinical supervision sessions.
Business Support for sole traders and small companies
Regular, dedicated, time to step back from the rush of daily tasks to think more strategically about your business, or specific issues, processes and projects.
Examples of Consultancy and Services
Stress Awareness Seminars - Jaegar Co Ltd, King's Lynn; Business Link, King's Lynn
Time Management Seminars - Royal & Sun Alliance - Peterborough
Executive Coaching - Marsh Ltd, Norwich; Macmillan Nursing, Norfolk
Consultancy on employee relations - Royal Society of Chemists, Cambridge
Management Referrals and Employee Assessments - Royal Mail, Norfolk; Foulgers Transport Ltd, Norfolk
Coaching, Supervision and Counselling - Cambridge Fire & Rescue Service; The Prison Service; Royal Mail, Norfolk; MacMillan Nursing, Norwich,
Team Consultancy process - Social Services, King's Lynn
Team Diagnostics process - National Trust, Norfolk
Critical Incident Support - GNER, Peterborough
Mediation - National Trust, Suffolk